Crisis Management
Pressures facing individuals and families today seem more complex and urgent than ever before. JFS Crisis Management and Community Services (CMCS) social work staff and MSW student interns address a wide range of crisis needs in the community. The thorough intake and assessment allow us to triage crisis needs and develop client-centered goals, objectives, and actions that will assist you in resolving immediate crises, creating stability, addressing underlying causes, enhancing self-sufficiency and a sense of empowerment that will help to prevent future crises.
The services described below are available to all clients in crisis, as determined necessary and appropriate by both you and the Crisis Intake Specialist and/or Director of Crisis Management and Community Services. Services can include:
- Information and Referral
- Advocacy
- Limited Financial Assistance
- In-Kind Donations
- Food Pantry/TEFAP
- Short-Term Case Management
- Transportation
Fee: There is no fee for crisis management services.
Capacity: We are experiencing increasing requests for crisis management services while our staffing levels remain limited. Requests for service are returned in the order they are received, within 24-48 hours. If you need assistance prior to receiving your call back, we invite you to contact United Way 211 for more immediate assistance (dial 211).
Intake: Please call (734) 769-0209 to complete a short telephone interview with one of our Intake Specialists to discuss your needs and goals. Because of limited staffing hours, all initial requests for service are handled on the phone only.
Note: We cannot accept walk-in requests. Please refer to the list below and contact those agencies listed for the following services we are not able to provide:
Domestic Violence – Please contact SAFEhouse at (734) 995-5444.
Legal Advice/Services – You may contact Legal Services of Southeast Michigan (734) 665-6181.
Psychiatric Emergencies – Please contact 911 or Psychiatric Emergency at U of M at (734) 936-5900.
Shelter – Please contact SOS Homeless Family Services at (734) 484-4300, Salvation Army Staples Family Center at (734) 761-7750, or Delonis Center at 662-2829.
Substance Abuse – Please contact Dawn Farms 662-2829 or UMATS at (734) 764-9190.
You can also dial 211 to locate social service agencies providing services for your specific need.
